Security

Our Commitment

At MatchMonk, security isn't an afterthought — it's built into everything we do. We understand that you're trusting us with your business data, and we take that responsibility seriously.

Data Protection

• Encryption in transit — All data transferred between your browser and our servers is encrypted using TLS 1.3
• Encryption at rest — Your data is encrypted when stored using AES-256
• Data isolation — Each customer's data is logically separated
• No data selling — We never sell, share, or use your data for anything other than providing the service

Infrastructure

• EU-based hosting — Our infrastructure is hosted in the European Union
• Regular backups — Automated backups ensure data recovery capabilities
• Access controls — Strict access controls limit who can access production systems
• Monitoring — 24/7 monitoring for security anomalies

Compliance

We are committed to compliance with applicable data protection regulations, including GDPR. We process data only as necessary to provide our services and respect your rights over your data.

Your Controls

• Data export — Export your data at any time
• Data deletion — Request complete deletion of your data
• Access logs — View who accessed your account

Responsible Disclosure

If you discover a security vulnerability, please report it to us at [email protected]. We appreciate responsible disclosure and will work with you to address any issues.

Questions?

For security-related questions or concerns, contact us at [email protected].